Pain Point

We didn't invent the term, but we'd like to claim we introduced it to the B2B reward and incentive space in Australia and New Zealand. Program design frameworks must be based on solving business pain points! It's also an easier way to convey a business's problematic areas that need to be addressed using a reward and incentive program.

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Customer Retention is as Important as Ever
The retention of B2B customers is as vital as it ever has been. It's imperative to recognise their importance to your business.
Excellence in Sales Incentive Award - IMA Sum...
We are extremely proud to have won the Sales Incentives category at the Incentive Marketing Association Summit 2021
Engaging Business Customers Through Incentive...
If you work in B2B, you will understand that engaging with partners and business customers requires a completely different approach to B2C.
Lord of the Rewards!
It might seem big to claim dominion of the B2B rewards world. However, I did appear in Lord of the Rings as King of the Elves - that’s got to count for something!
Make Targets More in B2B Incentive Programs
Targets are frequently used to achieve customer ROI or manage to a fixed budget and often pop up in travel incentive programs.
Straight to the Pool Room
When we talk about the trophy value of rewards, we refer to the emotional connection evoked every time someone sees, feels or talks about it (much like how a sporting trophy evokes memories of a big game or moment...
Brand-Centric Incentive Programs to Connect a...
Creating a brand-centric incentive program means your program participants engage with you, not the reward.