Customer Retention

Simply put, customer engagement empowers long-term loyalty. After all, everyone has heard that retaining customers is more valuable than acquiring new ones. But in most cases, loyalty and retention are two things you need to nurture constantly. And when you don't do it right, customer "churn" can be one of a business's most visible pains, even if they don't know why. That "why" can be explored by talking about potential pain points lurking in processes.

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Avoiding 5 Common Pitfalls for B2B Loyalty Pr...
We break down five of the most common pitfalls for B2B loyalty programs - follow our footsteps and don't fall for them!
Tailoring Domestic vs International Travel In...
Location is the biggest decision when planning a domestic or international travel incentive trip, and Australian and New Zealand groups are no exception.
Tailoring Domestic vs International Travel In...
Location is the biggest decision when planning a domestic or international travel incentive trip, and Australian and New Zealand groups are no exception.
Tailoring Domestic vs International Travel In...
Location is the biggest decision when planning a domestic or international travel incentive trip, and Australian and New Zealand groups are no exception.
Connecting Human Psychology and B2B Loyalty
An understanding of human psychology is the best way to make your B2B loyalty, reward or incentive program excel in the minds of your customers!
Connecting Human Psychology and B2B Loyalty
An understanding of human psychology is the best way to make your B2B loyalty, reward or incentive program excel in the minds of your customers!
Connecting Human Psychology and B2B Loyalty
An understanding of human psychology is the best way to make your B2B loyalty, reward or incentive program excel in the minds of your customers!
Navigating B2B Travel Incentive Budget Challe...
B2B travel incentive budget challenges can be difficult to navigate - that's why we're here to help! With almost 30 years of experience, we change behaviour.
Navigating B2B Travel Incentive Budget Challe...
B2B travel incentive budget challenges can be difficult to navigate - that's why we're here to help! With almost 30 years of experience, we change behaviour.