{"id":502,"date":"2023-05-18T12:14:54","date_gmt":"2023-05-18T01:14:54","guid":{"rendered":"https:\/\/new212fprod.wpenginepowered.com\/nz\/bring-sales-marketing-teams-with-b2b-incentive-program\/"},"modified":"2025-03-11T18:11:52","modified_gmt":"2025-03-11T05:11:52","slug":"sales-marketing-b2b-incentive-program","status":"publish","type":"post","link":"https:\/\/212f.com\/nz\/insights\/sales-marketing-b2b-incentive-program\/","title":{"rendered":"Unite Sales &amp; Marketing Teams with B2B Incentive Program Targets"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In numerous organisations, the sales and marketing teams are often embroiled in a <a href=\"https:\/\/hbr.org\/2006\/07\/ending-the-war-between-sales-and-marketing\" data-type=\"URL\" data-id=\"https:\/\/hbr.org\/2006\/07\/ending-the-war-between-sales-and-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">state of conflict<\/a>, if not a cold war. This complicated relationship frequently leads to subpar or even catastrophic outcomes. Marketing professionals perceive the sales teams as excessively fixated on individual customers and short-term results. Conversely, sales professionals believe that marketers devote too much effort to project performance, which appears to lack action to them and generate pointless leads that the sales team cannot convert. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a study by <a href=\"https:\/\/blog.hubspot.com\/sales\/sales-marketing-alignment-increases-revenue-infographic\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/blog.hubspot.com\/sales\/sales-marketing-alignment-increases-revenue-infographic\" rel=\"noreferrer noopener\">Hubspot<\/a>, they discovered \u201cBusinesses with effective Sales and Marketing alignment achieved 208% higher marketing revenue than organizations with a disjointed team. The lack of coherence between sales and marketing is typically the primary cause of underperformance in organisations. However, when these teams collaborate successfully, companies observe a significant enhancement in essential performance metrics, including shorter sales cycles, lower market-entry costs, and lower sales costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your sales and marketing teams are not cooperating well, a <a href=\"https:\/\/212f.com\/nz\/incentive-and-reward-programs\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/212f.com\/nz\/incentive-and-reward-programs\/\" rel=\"noreferrer noopener\">B2B incentive program<\/a> could effectively unite them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The relationship between sales and marketing teams is often undefined because the individual teams are working in silos and worrying about managing their targets. Instead, the teams must meet in the middle to get the best results for the organisation. A <a href=\"https:\/\/212f.com\/b2bstrategy-that-elevates-business-performance\/\" target=\"_blank\" data-type=\"URL\" data-id=\"https:\/\/212f.com\/b2bstrategy-that-elevates-business-performance\/\" rel=\"noreferrer noopener\">strategically designed<\/a> B2B incentive program is a great way to unite teams to work toward a common goal.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<section   class=\"two-column-block block-section alignfull col-12 row   light\"\n\t\t  style=\"background-image:url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/10\/red-waves.png);background-repeat: no-repeat;background-size: cover;background-position: top center;\" >\n\n\n\t<div class=\"row flex-start container container-xxl\">\n\n\t\t<div class=\"block-title-section row col-12 col-8-l no-padding \">\n<div class=\"col-12 no-padding\">\n<h2 class=\"\">\nInternal Communication\n<\/h2>\n\n<\/div><div class=\"block-text-area col-12 no-padding p-size \"><p><!-- wp:paragraph --><\/p>\n<p>When it comes to integrating your sales and marketing functions, internal communication is key. But just talking more isn&#8217;t always the solution. Meetings can be expensive, especially for large businesses.<br \/>\nFor example, a monthly sales and marketing meeting could tie up 40 staff members for over 2 hours. That&#8217;s a total of 80 hours lost in one meeting! During that time, the sales team could have closed a deal, and the marketing team could have made progress on a new product or design.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>That&#8217;s where a B2B incentive program comes in. It focuses on sales outcomes and puts the customer at the <a href=\"https:\/\/212f.com\/b2b-loyalty-engagement-and-communications\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"https:\/\/212f.com\/b2b-loyalty-engagement-and-communications\/\">centre of the communication.<\/a> Everyone&#8217;s performance is considered, so there&#8217;s no wasted time or vested interests. A B2B incentive program is the ideal project for marketers and salespeople to collaborate on!<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<h3>Creating a Focal Point<\/h3>\n<p><!-- wp:paragraph --><\/p>\n<p>The program provides a platform for the teams to share information, from which both teams can benefit and improve their performance.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<div class=\"col-12 no-padding  moretext \">\n<p>Marketers can gain valuable insights from the sales team&#8217;s knowledge of their customer relationships, market conditions in different locations, and the <a href=\"https:\/\/212f.com\/rewards-programs\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\" data-id=\"https:\/\/212f.com\/rewards-programs\/\">types of rewards<\/a> that can help drive customer engagement. On the other hand, the sales team can learn how branding and messaging can impact the success of a <a href=\"https:\/\/212f.com\/nz\/rewards\/\">B2B rewards program<\/a>, as well as the frequency of collateral and reporting.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>When both teams are focused on offering the best communication and rewards in the market, customers can achieve their desired outcomes. By listening to the sales team&#8217;s frontline knowledge, such as customer perceptions and competitor analysis, the marketing team can create bold messaging and unique advertising strategies to improve product placement and visibility in the marketplace.<\/p>\n<\/div>\n<p class=\"moreless-button\">Read more<\/p>\n\n\n\n\n<\/div>\n\n\t\t<div class=\"right-side col-12 col-4-l no-padding\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 article-loop\"> \n\t\t\t\t\t\n\t\t\t\t\t<a class=\"article-content col-12 no-padding row\" href=\"https:\/\/212f.com\/nz\/insights\/incentive-programs-a-lifeline-for-businesses\/\" style=\"margin:0 0 20px 0;\">\n\t<div class=\"col-12 row flex-content-top no-padding\">\n\t\t<div class=\"blog-image-wrapper col-5 no-padding\">\n\t\t\t<div class=\"blog-image\" >\n\n\t\t\t\t<div class=\"the-image\" style=\"background-image: url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/11\/Long-image-Incremental-sizing-41.png)\"><\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-7 row content-section\" style=\"align-content: flex-start;\">\n\t\t<h5 class=\"col-12\" style=\"font-size:80%;\" >\n\n\n\t\tIncentive Programs &#8211; A Lifeline for Businesses\t\t<\/h5>\n\t\t<div class=\"col-12 blog-content\" style=\"font-size:80%;\" >Incentive Programs are a highly effective means of solving a business&#8230;<\/div>\n\t<\/div>\n<\/div>\n<\/a>\t\t\t <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 article-loop\"> \n\t\t\t\t\t\n\t\t\t\t\t<a class=\"article-content col-12 no-padding row\" href=\"https:\/\/212f.com\/nz\/insights\/non-cash-rewards\/\" style=\"margin:0 0 20px 0;\">\n\t<div class=\"col-12 row flex-content-top no-padding\">\n\t\t<div class=\"blog-image-wrapper col-5 no-padding\">\n\t\t\t<div class=\"blog-image\" >\n\n\t\t\t\t<div class=\"the-image\" style=\"background-image: url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/09\/Untitled-design-38.png)\"><\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-7 row content-section\" style=\"align-content: flex-start;\">\n\t\t<h5 class=\"col-12\" style=\"font-size:80%;\" >\n\n\n\t\tThe Winning Power of Non-Cash Rewards in B2B Incentive Progr&#8230;\t\t<\/h5>\n\t\t<div class=\"col-12 blog-content\" style=\"font-size:80%;\" >When it comes to motivating change in your B2B customer&#8217;s purchasing&#8230;<\/div>\n\t<\/div>\n<\/div>\n<\/a>\t\t\t <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 article-loop\"> \n\t\t\t\t\t\n\t\t\t\t\t<a class=\"article-content col-12 no-padding row\" href=\"https:\/\/212f.com\/nz\/insights\/why-rewards-are-better-incentives\/\" style=\"margin:0 0 20px 0;\">\n\t<div class=\"col-12 row flex-content-top no-padding\">\n\t\t<div class=\"blog-image-wrapper col-5 no-padding\">\n\t\t\t<div class=\"blog-image\" >\n\n\t\t\t\t<div class=\"the-image\" style=\"background-image: url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/11\/Long-image-Incremental-sizing-15.png)\"><\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-7 row content-section\" style=\"align-content: flex-start;\">\n\t\t<h5 class=\"col-12\" style=\"font-size:80%;\" >\n\n\n\t\tAre Rewards Better Incentives?\t\t<\/h5>\n\t\t<div class=\"col-12 blog-content\" style=\"font-size:80%;\" >Are rewards a better incentive than cash rebates for B2B customers?&#8230;<\/div>\n\t<\/div>\n<\/div>\n<\/a>\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\n\t\n\n\t<\/div>\n\n\n<\/section>\n\n\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Create a Feedback Loop<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We often hear team complaints that the sales team is too busy with their targets to share vital feedback about experiences, ideas and insights. Similarly, the sales team complains that marketing doesn\u2019t action the feedback they do provide, so it&#8217;s a waste of time. It seems that neither team has any real incentive to share their information, but this situation is detrimental to your organisation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A B2B incentive program will allow you to align the teams and create a feedback loop, so they can share information effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make the program manager the centre of all information (the centre of truth!) to help define each team\u2019s role in the project. The manager should work with the marketing and sales heads to work out the following aspects of the project.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some ways the marketing and sales team can work together in phases of a B2B incentive program.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Program Training<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Sales<\/em><\/strong><br>The sales team will gather knowledge about the B2B incentive program:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How it works.<\/li>\n\n\n\n<li>How to sell it to consumers.<\/li>\n\n\n\n<li>What competitors are doing better and the steps to ensuring product visibility.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">They will give customers a pathway to success \u2013 what they could purchase to help achieve a reward. They will also structure deals or sales opportunities, so customers can easily visualise how they can achieve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\">Hint<\/span>: Allocate incentive points for completing all or part of the training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Marketing<\/em><\/strong><br>The marketing team will determine branding, language and the best presentation for program information. The training will include product USP, incentive structure and how the sales team can track their progress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\">Hint<\/span>: Have a marketing liaison officer work with the sales head to consider encouraging the sales team to buy into the program.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n<section   class=\"two-column-block block-section alignfull col-12 row flip  dark\"\n\t\t  style=\"background-image:url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/10\/grey-waves.png);background-repeat: no-repeat;background-size: cover;background-position: top center;\" >\n\n\n\t<div class=\"row flex-start container container-xxl\">\n\n\t\t<div class=\"block-title-section row col-12 col-8-l no-padding \">\n<div class=\"col-12 no-padding\">\n<h2 class=\"\">\nLaunch Collateral &amp; Program Communications\n<\/h2>\n\n<\/div><div class=\"block-text-area col-12 no-padding p-size \"><p><!-- wp:paragraph --><\/p>\n<p><strong><em>Sales<\/em><\/strong><br \/>\nAs the team at the frontline of the project, the sales team knows the reality on the ground.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>For example, the sales head might inform the program manager that the flyer isn\u2019t the right approach because the sales team can\u2019t keep track of sales or the pathway to redeeming points, or they find the process confusing and laborious.<\/p>\n<p><strong><em>Marketing<\/em><\/strong><br \/>\nThe marketing team will determine what avenues to use when communicating about the loyalty program to the sales team. All messaging must be aligned and the promotion material eye-catching to encourage the sales team to buy into the process.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>For example, the marketing team can create personalised program communications and support documents for the sales teams to use.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<div class=\"col-12 no-padding  moretext \">\n<p><!-- wp:heading {\"level\":4} --><\/p>\n<h4 class=\"wp-block-heading\">Feedback and Action<\/h4>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p><strong><em>Sales<\/em><\/strong><br \/>\nThe sales team will provide regular updates from the ground about how the program is performing. The program manager and sales head will work together to track the progress of rewards redemption, the process and any operational issues.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:spacer {\"height\":\"15px\"} --><\/p>\n<div class=\"wp-block-spacer\" aria-hidden=\"true\"><\/div>\n<p><!-- \/wp:spacer --> <!-- wp:paragraph --><\/p>\n<p><strong><em>Marketing<\/em><\/strong><br \/>\nThe marketing team will collate all the information the sales team and program manager share. Where relevant, the team will develop personalised communication techniques to assist the sales team in selling the product.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>For example, if feedback says that program uptake is slow, the marketing team can create a real-time tracking system and regularly announce the leaderboard, congratulating the best salesperson. This will create an aspirational and evidence-based pathway to success. If the feedback is positive, the marketing team can encourage that behaviour by promoting the program&#8217;s highest reward, such as travel incentives.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n<p class=\"moreless-button\">Read more<\/p>\n\n\n\n\n<\/div>\n\n\t\t<div class=\"right-side col-12 col-4-l no-padding\">\n\t\t\t\t\t\t\t\t\t\t\t <div class=\"col-12 case-loop rotate-hover\"> \n\t\t\t\t\t<a class=\"casestudy-content col-12 row no-padding\" href=\"https:\/\/212f.com\/nz\/case-studies\/new-holland-australia\/\">\n<div class=\"col-12 no-padding\">\n\n\t<div class=\"case-study-image\">\n\t\t<div class=\"the-image\" style=\"background-image: url(https:\/\/212f.com\/nz\/wp-content\/uploads\/sites\/3\/2024\/10\/Case-Study-NH.jpg)\"><\/div>\n\n\t<\/div>\n\n<!-- graphic block -->\n\n\n\n\t\t\t<div class=\"graphic-image col-12 no-padding row flex-middle\">\n\n\t\t\t\t<p><b>94<\/b> % Sales Claims | <b>86:1<\/b> ROI<\/p>\n\n\t\t\t<\/div>\n\n\n\n\t\t\t\t<div class=\"col-12 quick-summary\">\n\t\t<i>Case Study<\/i>\n\t\t<h4>\n\t\tNew Holland Australia\t<\/h4>\n\t\t\t<p>\n\t\t\tIn a competitive agriculture market influenced by salespeople recommendations, find out how an incentive program drove sales growth and new product range. \t\t\t<\/p>\n\t\t<\/div>\n\t\t<\/div>\n\n<\/a>\t\t\t \t<\/div>\n\t\t\t\t\t <\/div>\n\n\t\n\n\t<\/div>\n\n\n<\/section>\n\n\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Bring Everyone into the Program<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Sales<\/em><\/strong><br>A targeted B2B incentive program that aligns with customer objectives will give the sales team another reason to get out, promote and sell products in the program. Leaderboards are a simple and effective way to encourage competition between salespeople, regions and teams. If they sit at the top, not only are they the \u2018best\u2019, but their customers are probably on their way to achieving their targets. Additional elements like personal rewards, recognition or even a place on a travel incentive program will elevate the program.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Marketing<\/em><\/strong><br>It\u2019s just as important to offer success measures for the marketing team as it is for the sales team. Marketing needs to consider the most effective ways to keep the loyalty programme top of mind and sell the aspirational goals to the customers. For example, you might link engagement like EDM open rates and click rates or link new promotional material to individual or marketing team bonus rewards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A B2B incentive program is a highly effective tool for fostering collaboration between sales and marketing teams and driving organisational performance improvements. By aligning incentives with sales outcomes and prioritising customer-centric communication, such a program can provide a shared platform for both teams to exchange insights and leverage each other&#8217;s expertise, ultimately contributing to the organisation&#8217;s overall success.<\/p>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>If your sales and marketing teams are not a &#8216;team&#8217; a B2B incentive program could effectively unite them.<\/p>\n","protected":false},"author":11,"featured_media":503,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[20,107],"tags":[],"class_list":["post-502","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solution","category-b2b-incentive-programs"],"acf":[],"_links":{"self":[{"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/posts\/502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/comments?post=502"}],"version-history":[{"count":0,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/posts\/502\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/media\/503"}],"wp:attachment":[{"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/media?parent=502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/categories?post=502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/212f.com\/nz\/wp-json\/wp\/v2\/tags?post=502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}